now, look at the bottom of the box that appears, and you will see driver and status. the status should be ok. if it is not, select the driver tab, and you will see the driver listed, select it, and click on the properties button. select the driver tab, and look at the version. if the version number is lower than the version number it should be listed, if not, look to see if its listed at the top of the properties window. if it is, select it and select the properties button. if its not listed, look at the properties for that driver, and see if its version is higher than the version listed in the properties window.
if your version is higher, then you will need to update the driver, for the most part. if you are comfortable with a command line, do that. if not, use a tool like usbdeview. you can find the tool at the following location:
however, if youve ever had other issues with drivers, you will know that the aforementioned solutions seldom work, but fortunately we have a few other things that you can do, that will help you solve the issue, and theyve been confirmed to work for a number of users with this issue. the first method is universal and will help for almost any device with this issue, along with the second one, and the last and final method is if your issue is with the usb drivers. see which one fits your situation best and go ahead.
this issue happens for a lot of users, especially with windows 7. there is no clear root cause for the error, but some users began seeing it after installing a specific update, and the update was different, meaning there are a few of them that might have caused the issue. it basically indicates a driver failure, and microsoft would recommend either running the troubleshooter or updating the drivers manually. 3d9ccd7d82